SMansouri (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our digital services, or interact with our content.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Scope of This Policy
This Privacy Policy applies to:
- Visitors to the SMansouri website
- Customers purchasing digital products and services
- Users accessing video-based educational content
- Individuals contacting us via forms or email
This policy applies solely to online activities and is valid for visitors to our website with regard to the information that they share and/or collect through SMansouri.
Information We Collect
We may collect several types of information to provide and improve our services.
Personal Information
When you voluntarily provide it, we may collect:
- Full name
- Email address
- Billing and payment-related information
- Order and transaction details
- Account login credentials (if applicable)
This information is collected when you:
- Make a purchase
- Register for access to digital content
- Contact us through our website
- Subscribe to communications
Technical & Usage Information
We may automatically collect certain technical data, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring URLs
This data helps us understand how users interact with our website and improve performance and usability.
How We Use Your Information
We use the collected information for the following purposes:
- To process and manage purchases and payments
- To provide access to digital products and services
- To communicate with customers regarding orders or support requests
- To improve website functionality and user experience
- To monitor security and prevent fraud or unauthorized access
- To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Legal Basis for Processing (GDPR)
For users located in the European Economic Area (EEA), we process personal data based on one or more of the following legal grounds:
- Performance of a contract (providing purchased services)
- Compliance with legal obligations
- Legitimate business interests (service improvement, security)
- User consent (where applicable)
You have the right to withdraw consent at any time.
Cookies and Tracking Technologies
SMansouri uses cookies and similar tracking technologies to enhance user experience and analyze website performance.
Cookies may be used to:
- Remember user preferences
- Enable essential website functionality
- Analyze traffic and usage patterns
You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Payment Processing
All payments are processed through secure third-party payment providers.
SMansouri does not store full payment card details on its servers.
Payment providers process data according to their own privacy policies and security standards. We recommend reviewing their policies for more information.
Data Storage & Security
We take reasonable technical and organizational measures to protect your personal information, including:
- Secure servers and encrypted connections
- Restricted access to sensitive data
- Regular monitoring for security vulnerabilities
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Comply with legal and accounting obligations
- Resolve disputes and enforce agreements
When personal data is no longer required, it is securely deleted or anonymized.
Sharing of Information
We may share limited information only with:
- Payment processors
- Hosting and infrastructure providers
- Legal or regulatory authorities when required by law
All third parties are obligated to handle your data securely and only for the purposes specified.
User Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access your data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
To exercise these rights, please contact us using the details provided on our website.
Children’s Information
SMansouri does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal data on our website, please contact us immediately so we can take appropriate action.
Third-Party Links
Our website may contain links to third-party websites.
SMansouri is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence. By using our services, you consent to such transfers in accordance with this Privacy Policy.
Policy Updates
SMansouri reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page and become effective immediately upon publication.
Your continued use of the website and services after updates constitutes acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy, how your data is handled, or your privacy rights, please contact us through the Contact page on the SMansouri website.